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What is a Hosted Call Center?

The hosted call center is a modern customer service solution in which the contact center software is installed or hosted by an external service provider system.

Many contact center executives are currently migrating to hosted call centers as a strategic opportunity to reduce total cost of ownership (TCO) and maintenance costs.  For more details about the hosted call center, you can visit this site –

TTEC believes in a world where providing an excellent customer experience is always possible. That’s why we implemented on-premises cloud-hosted contact center solutions and offer managed services to remove technical bottlenecks that contact centers often face when trying to optimize communications infrastructure.

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